Answer:
If you see a “Something went wrong” message or a blank page in ampEducator, it’s usually due to a temporary browser or connection issue. Here are a few steps to fix it:
- Refresh the page — sometimes reloading resolves the issue.
- Log out and back in — your session may have expired.
- Clear your browser cache — old cached data can cause display errors.
- Try another browser (Google Chrome is recommended).
- Check your permissions — if a section stays blank, your user role might not have access to that area.
If the issue continues, take a screenshot of what you see and submit a Support Request using the Help (?) icon, or email support@ampeducator.com for help.
