Answer:
Yes. You can configure automatic overdue balance reminders in Institution Config → Accounts → Defaults.
Under Overdue Reminders:
- Choose the reminder Type – either Invoices or Charges.
- Select one or more Reminder Periods (e.g., 1 Week Before, Due Date, 1 Week After).
- Use Reminder CC Users to include staff on reminder emails.
- Add optional Reminder Text to include instructions or payment details.
ampEducator will automatically email students according to the periods you choose.
