Answer:
Use Forgot Password on your login page and enter your email or username.
Check your spam or junk folder for the reset email — it’s often sent within a few minutes.
If the email isn’t recognized, make sure:
- You’re using the correct ampEducator portal for your institution.
- Your account is active and associated with the right email address.
If you still can’t reset your password, an admin can help by going to:
Users → [select user] → Change Password